Account Manager, Curio Science

What You’ll Do

As our Account Manager, Curio Science, you will oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will also be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.

A Day in the Life

• Create and maintain project timelines, with input from internal team members
• Track progress of activity against established timelines
• Provide mentorship to account management team
• Execute program plan based on working budget and manage against funding obtained
• Initiate, execute, and measure effectiveness of audience generation
• Provide onsite project management

Client Responsibility

• Serve as the project point of contact for internal teams (Scientific Communications, Creative, Client Services, Finance, etc.), clients, and healthcare providers
• Conduct regular project status meetings with internal core team and clients as necessary
• Maintain contact with healthcare providers throughout the course of the meeting
• Prepare, schedule, and conduct virtual trainings for expert advisors

Internal Responsibility

• May contribute to mentoring and training of more junior staff and to department-wide trainings

Education and Experience

• Bachelor’s degree
• 3+ years of work experience in a medical education company, healthcare communications agency, the biotechnology/pharmaceutical industry

Technical Expertise

• Outlook, Excel, PowerPoint, and other internal communication and project planning tools

Understanding of Curio Science Offerings

• Understand Curio Science offerings and be able to describe them to current and potential clients, faculty, and healthcare provider attendees

Legal/Regulatory Requirements

• Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities

Customer Service Focus

• Strong customer service focus; history of looking for the above and beyond solutions

Communication Skills

• Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
• Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
• Excellent oral and written communication skills, including the ability to provide clear direction and set expectations

Prioritization/Planning

• Demonstrate ability to prioritize/plan work activities and meet tight deadlines

Quality Control

• Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control

Travel Requirements

• Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (35% travel expected)

The Team You’ll Work Closest With

• You will work closely with the Curio Science and leadership teams, with additional collaborations with scientific communications and creative teams based on project type and client.

Why You’ll Love Us

• 100% remote environment with opportunities for local meet-ups
• Positive, diverse, and supportive culture
• Passionate about serving clients focused on Cancer and Blood diseases
• Investment in you with opportunities for professional growth and personal development through Vaniam Group University
• Health benefits – medical, dental, vision
• Generous parental leave benefit
• Focused on your financial future with a 401(k) Plan and company match
• Work-Life Balance and Flexibility
• Flexible Time Off policy for rest and relaxation
• Volunteer Time Off for community involvement
• Emphasis on Personal Wellness
• Virtual workout classes
• Discounts on tickets, events, hotels, child care, groceries, etc.
• Employee Assistance Programs

About Us

• Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace.
• Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world.
• For more information, visit www.VaniamGroup.com.