Scheduling Specialist (Medical In Office) → Medical Scheduling Specialist

About the role

Scheduling Specialist in a healthcare setting responsible for managing patient referrals and visit schedules using an online system.

Responsibilities

• Utilize automated scheduling tools to coordinate services for episodic and per-visit patients.
• Process workflow for scheduled, missed, rescheduled, declined, and completed visits.
• Monitor pending referrals daily and assign appropriate clinicians for start-of-care visits.
• Communicate with field staff regarding visit statuses to ensure timely resolution.

Requirements

• High school diploma or equivalent.
• Over 1 year of healthcare scheduling experience with online systems.

Preferred Skills

• Strong organizational, customer service, communication, and decision-making abilities.
• Knowledge of regulations related to OASIS visits and reassessments.