Scheduling Specialist III-Gastroenterology

Job Duties

• Schedules GI procedures in BCM and BSLMC EPIC, assuring every referred patient will have a procedure date scheduled.
• Contacts patients for instruction before the procedures and notifies patients of date/time/arrival time.
• Requests additional information from referring physicians.
• Verifies insurance for new and established patients.
• Works closely with general GI care coordination team to fill endoscopy block.
• Works on order work queue to select orders and schedule patients.
• Works closely with MD for any patient special instructions, including procedure locations and clearances prior.
• Performs cross-checks for procedural or scheduling conflicts to ensure accuracy of exam.
• Acquires clinical notes as needed prior to exam.
• Maintains confidentiality of passwords/codes for all information systems and patient information, as observed by supervisor.
• Verifies and confirms patient identification and patient information including patient precautions and other vital information on all documentation, as observed by supervisor.
• Communicates in an appropriate manner as outlined in the patient care manual.
• Performs other duties as assigned.

Requirements

• High school diploma or GED.
• Three years of relevant experience.

Qualifications

• Organized, motivated, and passionate about providing excellent customer service to outpatients.
• Works Monday - Friday, 8 hours daily.

Skills

• Knowledge of Epic and BSLMC EMR systems.
• Excellent communication skills.
• Ability to handle multiple tasks simultaneously.
• Attention to detail.

Benefits

• Flexible schedule.
• Competitive compensation package.
• Professional development opportunities.

Pay

• Salary commensurate with experience.

Schedule

• Monday - Friday, 8 hours daily.