Scheduling Specialist III - Gastroenterology & Hepatology

Job Duties

• Schedules GI procedures in BCM and BSLMC EPIC, assuring that every referred patient will have a procedure date scheduled.
• Contacts patients for instruction before the procedures and notify patient of date/time/arrival time.
• Requests additional information from referring physicians.
• Verifies insurance for new and established patients.
• Works closely with general GI care coordination team to fill endoscopy block.
• Works on order work queue to select orders and schedule patients.
• Works closely with MD for any patient special instructions, including procedure locations and clearances prior.
• Performs cross-checks for procedural or scheduling conflicts to ensure accuracy of exam.
• Acquires clinical notes as needed prior to exam.
• Maintains confidentiality of passwords/codes for all information systems and patient information, as observed by supervisor.
• Verifies and confirms patient identification and patient information including patient precautions and other vital information on all documentation, as observed by supervisor.
• Communicates in an appropriate manner as outlined in the patient care manual.
• Performs other job-related duties as assigned.

Minimum Qualifications

• A high school diploma or GED.
• Three years of relevant experience.

Preferred Qualifications

• A high volume service line with additional complexity of managing scheduling and patient registration in separate EPICs.