Scheduling Specialist II - Gastroenterology

About the role

The Section of Gastroenterology & Hepatology is seeking an enthusiastic and motivated scheduler to manage Gastroenterology procedures. This role involves patient education and navigation through the patient's journey, including prepping patients for procedures and scheduling using BCM & BSLMC EMR systems. The candidate will triage patients by collaborating with providers and the clinical team to determine whether referrals should be scheduled as clinic visits or procedures.

Responsibilities

• Reviews all incoming referrals and orders for accuracy and completeness.
• Triages referrals to determine clinic vs. procedure needs.
• Schedules appointments and procedures in BCM and BSLMC for all referred patients.
• Coordinates with the referral center to resolve referral issues.
• Contacts patients with pre-procedure instructions and appointment details.
• Requests missing information from referring physicians as needed.
• Works with the endoscopy coordination team to fill block time.
• Manages the order work queue and schedule based on referral requirements.
• Collaborates with MDs on special instructions and clearances.
• Cross-checks for scheduling or procedural conflicts.
• Verifies patient identity and key information across documentation.
• Performs other job-related duties as assigned.

Requirements

• High school diploma or GED.
• One year of relevant experience.

Preferred Qualifications

• Procedure scheduling experience.

Schedule

Monday to Friday, 8 hours daily.

Work Authorization Requirement: This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.