Scheduling Specialist

Job Summary

Full benefits package!! RAYUS now offers DailyPay! Work today, get paid today!

About the role

RAYUS Radiology is looking for a Scheduling Specialist to join their team. They challenge the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join them and shine brighter together!

Essential Duties and Responsibilities

• Scheduling Activities:
  • Answers phones and handles calls in a professional and timely manner
  • Maintains positive interactions at all times with patients, referring offices and team members
  • Schedules patient examinations according to existing company policy
  • Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
  • Ensures all patient data is entered into information systems completely and accurately
  • Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
  • Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
  • Maintains an up-to-date and accurate database on all current and potential referring physicians
  • Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
  • Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
• Insurance Activities:
  • Pre-certifies all exams with patient's insurance company as required
  • Verifies insurance for same day add-ons
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
• Other Tasks and Projects as Assigned

Requirements

• High school diploma, or equivalent
• Microsoft Office Suite experience
• Proficient with using computer systems and typing
• Able to handle multi-level phone system with a high volume of calls at one time

Preferred

• One (1) year customer service experience
• Medical terminology and previous clinical business office experience
• Bilingual

Benefits

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by their passion for and superior service to referring providers and patients. They bring brilliance to health and wellness. Join their team and shine the light on Radiology Services!

They offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more!

To learn more about their career opportunities, visit their career page: www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.