Scheduling Specialist

Responsibilities

• Analyze data and report on key scheduling metrics
• Review pipeline reports to identify projects that are ready for a scheduling event
• Root cause analysis to identify bottlenecks or challenges that are preventing the scheduling team from achieving scheduling quotas
• Make recommendations for solving problems and work cross-functionally and with leadership team to remove bottlenecks and improve throughput
• Schedule projects with homeowners and Installation Partners
• Send purchase request to procurement team to order bill of materials
• Oversee a pipeline of projects at the Site Survey, Install, and Inspection Stages to drive projects through scheduling and completion
• Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively
• Proactively identify potential risks and develop contingency plans.
• Elevate risk management strategies to safeguard project outcomes.

Requirements

• 5+ years (or a bachelor’s degree 3+ years) of work experience including a proven track record as a Scheduling Specialist, Project Manager, or in a similar role, including managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector
• 3+ years of experience demonstrating excellent customer experience enhancing skills, capable of guiding peers and influencing senior-level management and stakeholders to drive positive business outcomes and unparalleled customer experience
• Exceptional prioritization and time-management abilities, focusing on delivering high-quality positive impact
• Strong capabilities in client-facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges
• Hands-on experience with advanced project management tools (e.g., enterprise-level CRMs) and quality assurance and risk management familiarity

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

Not specified.

Pay

TBD

Schedule

Direct manager's discretion in accordance with the company policies and procedures.