Scheduling Specialist
Health Conservation, Inc. (HCI) · Elgin, IL · 1 mo ago
On-siteEducationFull-time
Responsibilities
- Review details from last year's appointment
- Review tentative plan for this year's visit. Resolve any issues with Scheduling Manager before contacting customers
- Call clients to sell optimal dates based on logistics while adhering to DOT hours of operation
- Revise the date of service if required by the client with Scheduling Manager's approval
- Serve as a liaison between HCI and the Mobile Van Technicians
- Work with Scheduling QA Manager to resolve any problems
Qualifications and Skills
- Ability to establish priorities and complete goals
- Must be organized, detailed, and multi-task oriented
- Must be comfortable with proof-reading and error correction
- Must have excellent verbal and written communication skills
- Good computer skills required – Excel, Outlook, Word
- Excellent customer relations skills
- Willing to work overtime as needed
- Must have good mathematical skills
Benefits
- Affordable healthcare package including:
- Medical Insurance
- HRA
- Dental
- Vision Reimbursement
- 401k Plan (available after one year with the company)