Scheduling Specialist

Responsibilities

• Schedules inpatient/outpatient procedures and appointments as ordered by the patient’s physician or authorized designee.
• Schedules multiple appointment types including: New patient visits, radiation therapy services, physician referrals, imaging studies, and other procedures.
• Congnitions patient care with outside facilities.
• Demonstrates excellent customer service skills and handles high volume of calls.
• Understands medical terminology and procedures.
• Communicates pertinent information related to procedures.
• Accurately processes written orders, enters appointments into scheduling system.
• Prioritizes work to ensure all details are addressed and proper documentation is input into system.
• Accurately processes patient registration.
• Pre-registers the patient in the registration system, collects patient demographics, insurance information and collects required co-pay/deposits.
• Processes payment accurately, and completes daily deposits.
• Understands how to perform RTE (real time eligibility) for insurance benefits.
• Assists with prior authorization when needed.
• Retrieves and scans patient records and forms into appropriate EMR systems.
• Prepares physician reports and correspondence.
• Responsible for accurate charge entry and performs review of charges.
• May be required to cover responsibilities in Bend and Redmond sites.
• Assists with special projects as needed.

Requirements

• Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements.
• Experience in scheduling and registration.
• Oncology/ medical office practice experience.

Qualifications

• High school diploma or GED.
• One year working in a physician’s office, medical clinic, or hospital setting.
• Experience in customer service and dealing with physician office staff/general public.

Skills

• Medical terminology and procedures.

Benefits

N/A

Pay

N/A

Schedule

N/A