Scheduling Manager, Home Care

BAYADA Home Health Care has an immediate opening in our Pittsfield, MA Assistive Care State Programs Office. We believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. Join our dynamic, entrepreneurial environment and become an integral part of a caring, professional team that provides the highest quality care to our clients.

About the role

• Provide superior customer service and quality home care
• Manage coordination of client services and emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors, and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Requirements

• Bachelor’s degree is strongly preferred
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills working with a diverse group of people
• Ability to thrive in a fast-paced environment while adapting to changing priorities and business needs

Benefits

• Paid holidays, vacation, and sick leave
• Vision, dental, and medical health plans
• Employer-paid life insurance
• 401k with company match
• Direct deposit and employee assistance program

Pay

• Base Salary: $50,000/year depending on qualifications
• Bonus potential: weekly bonus incentives based on caseload management

Why you'll love BAYADA

• Stability and structure of a national company with the values and culture of a family-owned business
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• Paid weekly
• Competitive compensation package
• AMA culture

BAYADA has been recognized as a top workplace by Newsweek (Best Place to Work for Diversity, Women, Women and Families, and overall) and Glassdoor (Best Places to Work).