Scheduling (Indianapolis)

Overview

We are seeking a detail-oriented and patient-focused Scheduling Coordinator to join our team. This role is responsible for managing appointment scheduling, ensuring accurate documentation, and delivering high-quality customer service in a fast-paced environment. The ideal candidate thrives under pressure, communicates clearly, and demonstrates empathy and professionalism in every interaction.

Key Responsibilities

• Schedule patient appointments accurately and efficiently.
• Follow and reinforce all scheduling policies and procedures.
• Communicate essential information for each scheduled appointment to patients and internal teams.
• Audit and/or complete electronic documentation of patient and case information in a timely manner.
• Maintain high-quality standards while meeting deadlines in a high-volume environment.
• Communicate effectively and professionally with patients, peers, and supervisors on a daily basis.

Required Skills & Experience

• 1+ years of recent call center experience.
• Strong customer service and data entry skills.
• Ability to adapt to changing workflows or departmental needs.
• High attention to detail, especially with data entry.
• Strong verbal communication skills and ability to think quickly in challenging situations.
• Demonstrates empathy and professionalism.

Preferred Qualifications

• Bachelor’s degree (preferred but not required).

Top Skills

• Call center experience.
• Customer service.
• Data entry.

Job Type & Location

This is a Contract to Hire position based out of Indianapolis, IN.

Pay And Benefits

The pay range for this position is $16.00 - $16.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Indianapolis, IN.

Application Deadline

This position is anticipated to close on Jul 15, 2026.