Scheduling Coordinator (Home Care) (10849)

Responsibilities

• Assign clinical staff to care for patients based on patients’ location, diagnosis, and various patient requirements.
• Utilize and maintain the scheduling software program leading to accurate schedules, increased internal and external customer satisfaction and efficient billing practices.
• Maintain shared email inboxes as well as HIPAA compliant texting are used for these requests as well as visit change requests.
• Cook up and initiate timely communication amongst staff and patients. Plot out frequencies as requested from clinical staff via email.
• Update patient charts as needed for hospitalizations, outpatient transfers, or hospice admissions.
• Coordinate and initiate timely communication amongst staff and patients.
• Have adequate understanding of visit timeliness, appropriate medical terminology, home care guidelines, etc.
• Work closely with other internal departments and maintain an understanding of how these departments work together.
• Provide exceptional customer service to patients.
• All other duties as assigned/directed.

Qualifications

• A High School Diploma or equivalent required.
• 2+ years of experience in healthcare experience.
• Prior clinical scheduling experience highly preferred.
• General understanding of medical terminology and HIPAA regulations.
• Ability to work independently or as an active member of a team.
• Strong computer skills in data entry, and Microsoft applications.
• Accurate and precise attention to detail.
• Ability to multitask, prioritize, and manage time efficiently.
• Excellent verbal and written communication skills.
• Goal-oriented, organized team player.

Pay

Pay Rate: $18.00 - $22.00/Hour

Schedule

Scheduling Coordinator Hours: Monday - Friday; 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM
Work Setting: On-Site Training & Remote Work After Training
On-Site Training Location: 800 Yard St. Suite 300, Columbus, OH 43212