Scheduling Coordinator, Home Care

About the role

BAYADA Home Health Care has an immediate opening for a Client Services Manager / Scheduling Coordinator in our Timonium, MD Assistive Care Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Qualifications

• Bachelor degree is required; however, candidates with an Associate degree and relevant experience will also be considered
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Benefits

• Comprehensive medical, dental, and vision plans
• Prescription drug coverage
• Paid holidays, vacation, and sick leave
• Paid time off
• Employer paid life insurance
• 401k with company match
• Tuition reimbursement
• Direct deposit
• Employee assistance program

Pay

Base salary of $55,000, with the potential to earn more through incentives.