Scheduling Coordinator Cardiac Surgeons

Essential Duties And Responsibilities

• Obtain insurance authorization from patient’s insurance company. This may be done by phone, fax, or online depending on insurance company’s process.
• Cook up patient referrals to specialist as requested by providers.
• Coordinate patient referrals to specialist as requested by providers.
• Enter and maintain accurate, comprehensive data entry of all referrals into database.
• Verify all pertinent documentation has been provided for the type of referral requested.
• Assemble information concerning patient's clinical background and referral needs.
• Per referral guidelines, provide appropriate clinical information to specialist.
• Call patient with appointment information.
• Document all stages of the referral in the appropriate database or in writing.
• Demonstrate adaptability and accept change in a positive manner.

Knowledge, Skills And Abilities

• Knowledge of practice management computer systems (maybe name system i.e. EPIC).
• Demonstrated ability to work independently and as a team.
• Knowledge of general office machines and telephone system.
• Familiarity with identification of medical documents.
• Ability to work well under pressure and within tight deadlines.
• Maintain high degree of discretion when dealing with confidential information.
• Detail oriented.

Physical Demands

• Sedentary work- majority of time sitting.
• Repetitive motion of hands, fingers, and wrists.

Work Environment And Hazards

• Category II – Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

Additional Information

• Additional Pay Range: $19.50-$27.85 dependent on experience and location.