Scheduling Coordinator
About the Role
GKG Orthodontics is seeking a Scheduling Coordinator to join our growing team. This role is essential in ensuring smooth clinic operations and providing excellent patient experiences.
Responsibilities
- Greet and receive customers, determine the nature of their visit, and notify the appropriate team member(s)
- Perform various administrative duties, including answering, screening, and routing incoming calls, and taking messages as needed
- Check-in and collect general information from patients on their first visit li>Verify insurance information
- Notify clinicians of patient arrival and readiness
- Make appointments for returning patients as necessary
- Print/reprint appointment reminders and school/work excuses
- Make changes to the patient schedule as necessary
- Coordinate payment arrangements or account resolution
- Receive, store, and deliver shipments and mail
- Take payments and post to account
- Update charts and patient information
- Drive internal marketing initiatives and foster participation from everyone
Qualifications
- High School Diploma or equivalent required
- One (1) year of administrative experience preferred
- Bilingual a plus, but not required
Skills
- Ability to communicate effectively verbally and in writing
- Ability to listen and understand information verbally and in writing
Benefits
- Competitive salary
- Medical, dental, vision, and life insurance
- Short and long-term disability coverage
- 401(k) plan
- 2 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization!