Scheduling Coord

About Us

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. Baylor Scott and White is the largest not‑for‑profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub.

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar‑for‑dollar match up to 5%
• Tuition reimbursement
• PTO accrual beginning Day 1
• Note: Benefits may vary based upon position type and/or level.

Job Summary

The Scheduling Coordinator coordinates scheduling for patients, including tests, procedures, and consults as needed by protocol or clinical need.

Essential Functions

• Schedule and coordinate multiple appointments, procedures, and tests for patients.
• Contact patient before and after appointment is scheduled to confirm date and times.
• Make changes to patient's schedule as needed (e.g., cancellation and rescheduling).
• Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested.
• Input patient appointments and information in appropriate databases.
• Medicare Cost Report data entry.
• Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).
• Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow‑up.
• Chart incoming patient information and distribute to coordinators and physicians.
• Assist in clinics with posting labs and scheduling appointments as needed.
• Maintain office supplies for appropriate area.
• Manage front desk operations.

Key Success Factors

• Exceptional communication skills: convey information accurately, listen effectively, and ask clarifying questions.
• Ability to operate computer, fax, copier, scanner, and telephone.
• Multitasking capability.
• Follow instructions and respond to upper management directions accurately.
• Work autonomously, prioritize work activities, and use time efficiently.
• Maintain confidentiality.
• Promote a positive team‑oriented environment.
• Stay focused and concentrate under normal or heavy distractions.
• Perform well under pressure and/or stressful conditions.
• Manage change, delays, or unexpected events appropriately.

Qualifications

• Education: High School Diploma or GED equivalent.
• Experience: Minimum 2 years of relevant experience.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.