Scheduling Coordinator

About the role

A friendly and happy person is needed to join the team at A-1 Pest Control, where you will provide a helping hand to customers and peers. As a Pest Coordinator, you will take care of customer needs by logically and efficiently routing technicians and answering customer questions. This role requires extensive use of a web-based route management system to schedule appointments.

Responsibilities

• Schedule and manage pest control services, ensuring timely execution and customer satisfaction.
• Pitch sales to existing and new customers.
• Serve as a point of contact for clients requiring specialized services, addressing concerns and customizing solutions.
• Maintain accurate records of service activities, customer interactions, and compliance documentation.

Qualifications

Our most successful customer service reps are:

• Helpers and problem solvers.
• Motivated and eager to learn.
• Coachable and flexible.
• Able to adapt quickly to change.
• Empathetic and caring.

Pay

$19 to $20 per hour starting.

Benefits

• PTO.
• $10k company-provided life insurance policy.
• 401(k) contribution match after a year.
• Health insurance.