Scheduler/Receptionist

About the role

The Scheduler/Receptionist is responsible for coordinating and managing patient appointments to support efficient operations and a positive patient experience. You will work closely with patients, physicians, and staff to schedule appointments, maintain accurate patient information, communicate scheduling details, and help ensure patients receive timely and coordinated care.

Responsibilities

• Scheduling patients in collaboration with the Central Scheduling team utilizing Breast Center guidelines
• Verifying insurance and pre-authorizations have been obtained
• Communicating appointment details with patients and addressing scheduling inquiries
• Maintaining accurate patient information and documentation within the medical records
• Providing courteous, professional customer service while ensuring a positive patient experience

Qualifications

• High School diploma or equivalent
• Clerical experience in health care and medical terminology preferred
• Knowledgeable with Microsoft Office and proficient computer skills
• Familiarity with office equipment such as copier, fax machines
• Must demonstrate willingness to learn

Skills

• Communicates clearly and compassionately with patients, families and healthcare professionals
• Stays organized and can effectively manage multiple priorities
• Enjoys coordinating schedules and solving challenges
• Detail-oriented
• Responds in timely manner to all office and schedule inquiries
• Works collaboratively with team members
• Comfortable using electronic medical systems, including EPIC

Pay

$17.00 - $21.00 per hour

Benefits

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more