Scheduler -Home Equity & Origination Services

Audit

The ideal candidate must possess excellent communication and problems-solving skills as well as a strong desire to provide customers with the highest level of satisfaction.

Responsibilities

• Schedule appointments with Signing Agents.
• Confirm appointments with borrowers in order to meet specific scheduling and signing requirements.
• Build and maintain working relationships with team members, management and signing agents.
• Monitor the scheduling queue to ensure client turn times are met.
• Review special instructions and order notes to ensure appointments are scheduled accurately.
• Monitor the scheduling systems to ensure the team is not falling behind.
• Working the assigned tasks given for that day.

Qualifications

• A High School diploma or equivalent required.
• Demonstrate good communication and customer service skills.
• Detail oriented, efficient and organized.