Scheduler

Job Overview

Responsible for scheduling all patient surgical procedures for the practice. Obtain missing information from initial booking forms and confirm final schedules.

Qualifications

• High School Diploma or Equivalent
• Relevant experience and/or training, or equivalent combination of education and experience
• Experience in surgical coordinating in a high-volume multi-provider practice required

Scheduling Requirements

• Shift Working: Monday-Friday, 8:30am-5:00pm
• Day Shift
• Full-Time

Essential Functions

• Accurately obtains all missing information needed from initial scheduling of case
• Schedules cases with a high level of accuracy and brings questions to the appropriate party
• Accurately schedules surgical procedures as indicated by physician/physician staff including date, procedure, time, equipment, supplies needed and amount of time needed
• Analyze and verify coding of procedures and diagnosis using ICD and CPT codes
• Bills insurance companies for all hospital (inpatient and outpatient), office, nursing homes, and all other provider services
• Consults with Compliance Department on billing issues
• Enters data electronically to process charges, payments, denials, and adjustments
• Maintains claims for missing information, authorization/control numbers
• Posts third party insurance remittance vouchers if received in practice site
• Resolves routine patient billing inquiries and problems
• Reviews billing in all sites for accuracy
• Adheres to the guidelines outlined in the facility-wide attendance policy
• Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
• Demonstrates a complete knowledge of all phases of the job
• Demonstrates a high degree of accuracy and attention to detail at all times
• Demonstrates an awareness of the scheduler’s importance in contributing to patient safety and the efficient coordination of surgical procedures
• Demonstrates excellent customer service in communication with physicians/physician staff, all departments within the surgery center, miscellaneous callers and visitors
• Demonstrates good judgment by following written and verbal instructions carefully
• Demonstrates the ability to adapt to change in the workload as required; uses time productively
• Shows good judgment in the answering and referral of phone calls

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

Benefits And Perks

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retail Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer