Scheduler

Responsibilities

• Retrieval of radiology reports, bloodwork, and clinical documentation from outside physicians as needed
• Ensuring office notes, radiology images, and all other requested documents are obtained
• Registering new patients obtaining demographics and insurance information
• Managing new patient scheduling, rescheduling, cancellations and no-show appointments appropriately
• Checking insurance eligibility and verification
• Maintaining confidentiality of all patient records
• Answering the telephone in a competent and courteous way
• Verifying accuracy of orders and medical records
• Accurately and efficiently responding to triage/tasks received from providers, staff, and billing
• Assisting Medical Records & Front Desk when needed
• Assisting in training other staff members as requested
• Attending meetings as required
• Performing other related duties as assigned

Requirements

• Education: High school diploma or equivalent (G.E.D.) required.
• Experience/Qualifications: Working knowledge of medical terminology required; minimum of one (1) year of clerical experience in a healthcare setting required; prior patient scheduling experience required; experience with electronic medical record (EMR) systems required; experience with Medent preferred; excellent customer service, communication, and interpersonal skills required; previous experience in a patient-facing healthcare office environment strongly preferred; demonstrated ability to collaborate effectively with multiple departments to ensure a seamless patient experience from initial contact through appointment scheduling.

Benefits

• Monday-Friday schedule
• Medical, dental, and vision coverage
• Employer funded Health Reimbursement Account (HRA)
• 401(k) with company match
• Generous vacation and sick time
• Company-paid life insurance
• 11 paid Holidays

Pay

$20.00-$22.00/hour