Scheduler

Position Summary

The Scheduler schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

Responsibilities

• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre-certification.
• Enters outpatient procedures in the Order Entry System.
• Safeguards consistency between scheduling module and admissions module, for patients being admitted for services.
• Other duties as assigned.

Qualifications And Requirements

• Minimum Education: High school diploma or equivalent required. Three years of directly related experience may be substituted for the required education.
• Experience: Prior scheduling experience in a healthcare environment is strongly preferred. Medical terminology, billing, and/or collection experience preferred.
• Computer experience required.