Scheduler (32295)

About the role

GI Alliance is seeking an experienced Scheduler to manage patient appointments for office visits and procedures, ensuring efficient scheduling and support for medical staff.

Responsibilities

• Assist with high call volume and maintain physicians' schedules for office visits and procedures (via phone or in-person).
• Take triage call messages for medical staff and review patient visit notes to identify problems, diagnoses, and physician orders.
• Assist in patient registration, check-in, and check-out processes.
• Handle financial transactions, including collecting patient and insurance payments, and reconcile charges daily.
• File and scan records into patient charts in the EMR (Electronic Medical Record) system.
• Prepare patient charts in advance and perform recall scheduling as needed.
• Schedule radiology and lab appointments when required.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• 2–5 years of prior medical scheduling experience preferred.
• Entry-level (1–4 years of experience) or excess of 4 years if additional supervision is needed.
• Basic understanding of healthcare plans and medical benefits.
• Bilingual skills are a plus.

Qualifications

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented with proficient technical (computer) skills.
• Self-motivated with initiative and strong prioritization abilities.
• Experience working in a medical office.
• Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer committed to fostering an inclusive and equitable work environment.