Scheduler (32256)

About the role

Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Scheduler to join our Rocky Hill Care Center! We are the largest gastroenterology practice in the state of Connecticut with over 30 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!

Responsibilities

• Schedule procedure and office visit appointments following CTGI policy and scripting
• Update insurance and demographic information when scheduling appointments and procedures
• Obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation
• Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office
• Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee
• Maintain familiarity with providers preferred prep

Requirements

• High School Diploma or Equivalent
• At least 2 years of related experience
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Exceptional interpersonal and customer service skills
• 3+ years of professional experience
• Experience with an EMR system is ideal, Epic experience is a plus
• Ability to prioritize and multi-task
• Ability to function well in a high-paced and at times stressful environment

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Pay

Salary Range: From $18.00 - $30.00 per hour, depending on experience

Schedule

• Monday to Friday 11:30am – 8:00pm
• Shift differential increase of $3.00 per hour, between 2:00pm - 8:00pm