SAP SuccessFactors Solutions Lead - Remote or Alpharetta, GA based

About the role

At Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries.

Essential Duties and Responsibilities

SAP SuccessFactors Solutions Lead is responsible for the end-to-end design, delivery, and evolution of our SAP Human Capital Management ecosystem, with a primary focus on SAP SuccessFactors Employee Central, SAP S/4HANA Payroll, and emerging AI-driven capabilities including SAP Joule. This role combines hands-on technical expertise with solution architecture leadership, partnering with HR, IT, and business stakeholders to build secure, scalable, intelligent, and compliant SuccessFactors solutions that power the employee experience and enable global business operations. The Solutions Lead provides oversight of internal teams, third-party integrators, and vendors while driving the product roadmap, integration strategy, AI enablement, and modern delivery practices across the SuccessFactors landscape.

Key Responsibilities

• Solution Architecture & Design: Lead end-to-end solution architecture across the SAP SuccessFactors landscape, translating complex business requirements into scalable technical designs that span SuccessFactors, SAP ECP Payroll, AI copilots, and integrated systems.
• SuccessFactors Configuration & Development: Provide hands-on leadership in building, configuring, testing, and deploying complex SuccessFactors Employee Central solutions, including advanced programming, configuration, and release management for fixes and version updates.
• Payroll & Integration Delivery: Support SAP ECP Payroll integrations, payroll-to-Finance integration, and enterprise integrations built on SAP BTP and Cloud Platform Integration (CPI).
• AI & SAP Joule Enablement: Lead the evaluation, design, and deployment of AI capabilities within the SuccessFactors landscape, including SAP Joule and SAP Business AI use cases for HR. Identify high-value opportunities to embed generative AI and intelligent automation into employee experience, manager self-service, talent processes, and HR operations. Partner with HR and IT to define AI governance, ensure responsible AI practices, and measure business outcomes.
• Emerging Technology & Innovation: Stay ahead of the evolving SAP SuccessFactors roadmap, including advances in AI, machine learning, conversational interfaces, and agentic workflows. Proactively bring forward innovation opportunities that improve productivity, decision-making, and the overall employee experience.
• Security, Risk & Compliance: Design and govern role-based permissions (RBP), data privacy safeguards, and controls that ensure compliance with GDPR, SOX, AI governance standards, and other regulatory requirements across the SuccessFactors ecosystem.
• Product Strategy & Roadmap: Partner with HR COEs and business leaders to shape the SuccessFactors product strategy, define the multi-year roadmap, and prioritize investments — including AI-driven capabilities — that advance the employee experience and digital workplace.
• Stakeholder & Vendor Management: Serve as the primary technical partner to HR and IT leadership; manage relationships with SAP and other software vendors, system integrators, and consulting partners, including contract negotiation and performance oversight.
• Incident & Request Management: Lead triage and prioritization of incoming incidents, service requests, and enhancements, ensuring timely resolution and alignment with service-level expectations.
• Agile Delivery & Governance: Champion agile, DevSecOps, and modern product delivery practices across the SuccessFactors portfolio, providing governance and oversight for internal teams and third-party resources.
• Change Management & Adoption: Partner with business stakeholders to drive change management and adoption planning for SuccessFactors capabilities and AI-enabled experiences.

Qualifications

• Bachelor's degree in computer science, Computer Information Systems, Business, Management, Engineering, or a related field
• 6+ years of progressive SAP SuccessFactors experience, with a focus on functional-technical delivery and product leadership
• Deep hands-on expertise with SAP SuccessFactors Employee Central
• Understanding of SAP S/4HANA Payroll and payroll-to-FI integration
• Proven experience designing secure, end-to-end SuccessFactors solution architectures
• Integration expertise with SAP BTP and Cloud Platform Integration (CPI)
• Working knowledge of AI and generative AI technologies, with practical understanding of how AI copilots and assistants (such as SAP Joule) can be applied to HR and enterprise use cases
• Strong understanding of HR data models, roles, permissions, and compliance frameworks (RBP, GDPR, SOX)
• Experience managing enterprise applications across SuccessFactors, SaaS, and cloud platforms
• Demonstrated leadership governing internal teams, third-party integrators, consultants, and vendors
• Strong understanding of agile methodologies, DevSecOps, and modern product delivery practices
• Experience operating in complex, regulated, global enterprise environments
• Demonstrated ability to influence at all levels and manage global or cross-functional teams
• Excellent interpersonal and communication skills, with the ability to translate technical and AI concepts for business audiences

Preferred

• Hands-on experience with SuccessFactors Recruiting, Onboarding, Employee Central, Performance Management, Goals
• Piloting or deploying SAP Joule or comparable enterprise AI copilots
• Exposure to prompt engineering, AI use-case design, or AI governance frameworks in an enterprise setting
• Experience integrating third-party AI/ML services with SAP via BTP

Pay

The anticipated average base pay range for this position is $135,000 - $155,000. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted.

Benefits

Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Benefits also include:

• Free onsite gym
• Onsite cafeteria
• HQ region voted 'best place to live' by USA Today
• Uncapped sales commissions