Techno-functional SAP SuccessFactors Lead

Role Overview

The Supplier shall provide a SuccessFactors Talent Techno-Functional Consultant with demonstrated expertise in Onboarding 2.0, Performance & Goal Management (PMGM), Succession Planning, and Learning Management (LMS). The Consultant is expected to support design, configuration, integration, and optimization of Talent Management solutions within SAP SuccessFactors, ensuring alignment with enterprise HR operating models and integration landscapes.

Responsibilities

Functional Design & Configuration

• Lead and/or support requirements elicitation workshops for Talent modules
• Configure and optimize:
  • Onboarding 2.0 processes, workflows, and forms
  • PMGM goal plans and performance templates
  • Succession planning tools (e.g., talent cards, org charts, readiness forms)
  • Learning Management System (course, curriculum, and compliance tracking)
• Implement business rules, MDF objects, and workflows across Talent modules

Techno-Functional Solutioning

• Translate business requirements into scalable functional and technical solution designs
• Configure cross-module integrations including:
  • Recruiting Onboarding
  • Employee Central data flows
• Maintain and enhance XML templates, field configurations, and data models
• Support Talent Intelligence Hub / Job Profile Builder enhancements

Integration & Technical Development

• Design, build, and support integrations using:
  • SAP CPI (BTP) and Integration Center
  • APIs, OData services, and Intelligent Services
• Develop event-driven integrations (e.g., onboarding, termination workflows)
• Troubleshoot and resolve integration issues across SuccessFactors and external systems

Reporting & Analytics

• Design and deliver:
  • Story reports and Canvas reports across Talent modules
  • Operational dashboards and KPIs
• Support data validation, reconciliation, and audit reporting

Stakeholder Engagement

• Collaborate with HR, IT, and business stakeholders
• Facilitate design workshops and solution reviews
• Provide knowledge transfer and documentation

Deliverables

• Functional Design Documents (FDDs)
• Technical Design Specifications (TDS) for integrations
• Configured Talent modules (ONB, PMGM, Succession, LMS)
• Integration artifacts (CPI/iFlow designs, APIs, mappings)
• Reporting dashboards and analytics outputs
• Test scripts and defect logs
• Post-go-live support documentation

Requirements

Functional Expertise

• Proven experience in:
  • Onboarding 2.0
  • Performance & Goal Management (PMGM)
  • Succession Planning
  • Learning Management System (LMS)

Technical Capabilities

• Hands-on experience with:
  • SAP CPI / BTP integrations
  • Integration Center
  • APIs and OData services
• Knowledge of:
  • MDF framework, business rules, and RBP
  • XML configuration within SuccessFactors

Integration Experience

• Experience integrating SuccessFactors with:
  • Employee Central
  • External systems (e.g., ATS, payroll, time systems)

Certifications (Preferred)

• SAP SuccessFactors certifications in one or more:
  • Onboarding 2.0
  • LMS
  • Employee Central

Engagement Expectations

• Operate in a global, multi-country environment
• Support enterprise-scale implementations and upgrades
• Work under defined governance frameworks (e.g., Agile, hybrid delivery models)
• Ensure adherence to security, data privacy, and compliance requirements