SAP iXp Intern - SAP Research Operations Specialist Intern

About the role

The SAP iXp Intern - SAP Research Operations Specialist Intern is a paid internship program designed to provide university students with opportunities to find purpose in their careers. This role is ideal for a curious, detail-oriented problem solver passionate about research, operational excellence, and supporting a global community of research practitioners.

Responsibilities

• Survey Operations & Governance
• Review and approve daily ARM requests; ensure accuracy of Qualtrics roles and follow-up on pending approvals.
• Support user management, permissions, lifecycle management, naming conventions, and compliance checks.
• Platform Operations & Reporting
• Maintain and update the Survey Overview Dashboard weekly, monthly, quarterly, and annually; help streamline and automate reporting workflows.
• Provide support for dashboard development in Qualtrics and assist with Work Zone and wiki page updates.
• Communications & Intake
• Prepare and distribute the bimonthly Surveys by the Numbers newsletter, highlighting research impact stories and SAP wide survey metrics.
• Triage and categorize inbox requests for platform access, permissions, methodology questions, alternative tool guidance, and research consultations.
• Cross Functional Collaboration
• Partner with platform admins, research partners, satellite team owners, and operational stakeholders across global and regional teams.

Requirements

• Bachelor’s degree (completed or ongoing) in Computer Science, Business, Economics, Statistics, Survey Research, Marketing, or related social sciences.
• Prior experience in survey research, project management, and data analysis.
• Qualtrics XM Suite expertise across dashboards, survey design, text analytics, workflows, and automation.
• Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods.
• Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn.

Qualifications

• Strong problem-solving and synthesis abilities, with comfort building storylines and presenting findings.
• Ability to work independently on multiple simultaneous projects.
• Exceptional interpersonal skills for working across functions and geographies.
• High degree of integrity, flexibility, and confidentiality.

Skills

• Qualtrics XM Suite expertise across dashboards, survey design, text analytics, workflows, and automation.
• Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods.
• Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn.
• Strong problem-solving and synthesis abilities, with comfort building storylines and presenting findings.
• Ability to work independently on multiple simultaneous projects.
• Exceptional interpersonal skills for working across functions and geographies.
• High degree of integrity, flexibility, and confidentiality.

Benefits

As an SAP intern, you will have access to a global network of SAP leaders, entrepreneurs, and career development opportunities. You will also benefit from a culture of collaboration, project-driven experience, and visibility within the organization.

Pay

The targeted combined range for this position is 15 - 62 (USD).

Schedule

40 Hours/Week

Additional Locations

Tempe, AZ, US, 85288