Research Operations Specialist

What's the Job?

Lead the end-to-end recruitment process: draft screening surveys, track study status, schedule sessions, and fulfill incentives.

Cook up with User Research staff to define participant profiles and ensure recruitment aligns with study goals.

Manage internal and external participant databases, including privacy compliance and opt-out tracking.

Act as the primary liaison between User Researchers and the Research Operations team throughout the study lifecycle.

Create and maintain tools and process documentation for internal use.

What's Needed?

• 2+ years of experience in research operations, project coordination, or participant recruitment.
• Strong organizational, analytical, and project management skills with high attention to detail.
• Demonstrated ability to work independently and manage multiple projects simultaneously.
• Proficiency in Microsoft Excel and online survey tools (e.g., Alchemer, Qualtrics, etc.).
• Experience with SQL and the ability to work a flexible schedule including evenings and weekends as needed.

About the Role

The Research Operations Specialist will support various research initiatives within the User Research team at a leading organization in the gaming industry.

Requirements

Strong organizational, analytical, and project management skills with high attention to detail.

Demonstrated ability to work independently and manage multiple projects simultaneously.

Proficiency in Microsoft Excel and online survey tools (e.g., Alchemer, Qualtrics, etc.).

Experience with SQL and the ability to work a flexible schedule including evenings and weekends as needed.

Qualifications

2+ years of experience in research operations, project coordination, or participant recruitment.

Skills

Strong organizational, analytical, and project management skills.

Proficiency in Microsoft Excel and online survey tools.

Experience with SQL.

Benefits

Opportunity to work in a dynamic and fast-paced environment.

Be part of a passionate team dedicated to delivering exceptional participant and stakeholder experiences.

Engage in meaningful research that impacts user experience in gaming.

Develop your skills in research operations and project management.

Collaborate with cross-functional teams and contribute to innovative projects.

Pay

$28/hour

Schedule

Flexible schedule including evenings and weekends as needed.