Salesperson Chapman Ford Horsham

About the Role

New and Used Vehicle Sales Consultants are responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

Responsibilities

• Conducts self in a manner that guarantees customer satisfaction.
• Determines each customer’s vehicle needs by asking questions and listening.
• Demonstrates new vehicles, including test drives.
• Delivers new vehicles to customers, ensuring they understand the vehicle’s operating features, warranty, and paperwork to build customer loyalty.
• Attends sales meetings.
• Maintains an owner follow-up system to encourage repeat and referral business.
• Maintains a prospect development system.
• Stays informed about new products, features, accessories, and their benefits to customers.
• Sets personal income goals aligned with dealership productivity standards and devises strategies to meet them.
• Reports to the New or Used Vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Reviews and analyzes daily, weekly, monthly, and yearly actions to improve time utilization and planning.
• Understands automotive business terminology and stays updated on technological product changes.
• Knows and explains equity, values, and depreciation to customers.
• Understands federal, state, and local laws governing retail auto sales.
• Introduces customers to Service Department personnel to highlight dealership service quality and efficiency.
• Completes monthly manufacturer trainings to maintain certification.
• Occasionally assists in snow removal and cleanup.

Qualifications

• Ability to read and comprehend written and oral instructions and information.
• High School diploma or equivalent.
• Valid in-state driver’s license.
• Excellent communication skills.
• Ability to meet or exceed sales quotas according to dealership standards.

Preferences

• Prior auto sales experience.

Benefits

• Health insurance with choice of medical plans starting at $84.50/month.
• Dental and vision insurance.
• Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance.
• 401(k) retirement investment plan with company match.
• Accrued paid time off.
• Employee Vehicle Purchase Program.
• Parts and service discounts.
• Professional work environment with job training and advancement opportunities.

Schedule

Monday-Friday/Saturday. Occasional overtime may be required.