Salesforce Solution Architect Senior Manager
Accenture · Chicago, IL · 1 wk ago
HybridEngineeringFull-time
About the role
Join our team as a Senior Salesforce Solution Architect. This role involves transforming complex client requirements and RFPs into tailored, innovative, and differentiated Salesforce solutions. You will lead the design and development of these solutions, ensuring they align with business objectives and are scalable, efficient, and cost-effective. You will work closely with clients, internal teams, and key stakeholders to deliver solutions that meet their needs and drive customer success.
Responsibilities
- Client Requirement Analysis & Solution Design: Translate client RFPs and business requirements into Salesforce solutions, customizing architecture and configurations to meet unique client needs.
- Solution Development: Architect and deliver comprehensive Salesforce solutions, including technical design, project timelines, resource allocation, pricing, and implementation strategies.
- Estimation & Planning: Accurately estimate the scope of work, creating detailed project plans and managing internal stakeholder expectations.
- Stakeholder Management: Act as the primary technical point of contact for clients, managing expectations and building trust through discussions and presentations.
- Leadership & Collaboration: Work closely with cross-functional teams to ensure successful delivery of Salesforce solutions that meet client needs and expectations.
- Negotiation & Proposal Development: Navigate complex client negotiations, developing and presenting compelling proposals that demonstrate the business impact of the solution.
- Thought Leadership: Stay current with Salesforce technologies and industry trends, providing thought leadership to both internal teams and clients.
- Post-Solution Support: Assist in transitioning to the delivery phase, providing high-level guidance on technical aspects during implementation and support clients post-delivery.
Requirements
- Minimum 7 years of experience in Salesforce solutions architecture, including leading solution development for large-scale implementations.
- Minimum 4 years translating complex business requirements into Salesforce solutions, focusing on client ROI and measurable outcomes.
- Minimum 4 years working with integration strategies and enterprise application architecture across multi-system landscapes.
- Minimum 2 years supporting RFP responses, writing technical proposal responses, and leading client-facing presentations and orals.
- Minimum 2 years estimating, scoping, and delivery planning for complex Salesforce engagements.
- Minimum 2 years of experience with Accenture sales methodology and solution architecture tooling, including Solution Planner, estimating tools, and pricing tools.
- Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience).
Professional Skills
- Client-Facing Skills: Exceptional communication, presentation, and interpersonal skills, with the ability to engage with senior-level stakeholders and executives. Demonstrated ability to build trust and manage relationships in complex, high-stakes environments.
- Negotiation & Commercial Acumen: Strong negotiation skills, with the ability to effectively discuss pricing, timelines, and contractual terms while ensuring that both the client and the organization’s needs are met.
- Project Management: Solid understanding of project management methodologies (Agile, Waterfall, etc.), with the ability to develop and manage detailed project plans. PMP or similar certification is a plus.
- Problem-Solving & Analytical Thinking: Ability to analyze complex business problems and translate them into Salesforce-driven solutions that are scalable, efficient, and aligned with client goals.
- Team Collaboration: Experience working in cross-functional teams, leading and mentoring junior architects, and collaborating with developers, business analysts, and project managers to deliver on project goals.
Bonus Points
- Experience with advanced Salesforce technologies, such as Salesforce Lightning, Einstein Analytics, and Salesforce DX.
- Experience in specific industries (e.g., Resources, Public Sector, Financial Services, Healthcare, Manufacturing, etc.).
- Familiarity with other cloud platforms and enterprise technologies (e.g., AWS, Microsoft Azure, AWS Cloud, Google Cloud).
Pay
TBD
Schedule
TBD
Benefits
TBD