Salesforce Product Owner

About the role

Seeking an experienced Salesforce Technical Product Owner with strong Healthcare domain expertise to drive the successful delivery of Salesforce solutions across Health Cloud, Service Cloud, and related healthcare platforms. The ideal candidate will bridge business and technology by translating approved features into detailed, development-ready user stories, managing technical dependencies, and enabling Agile teams to deliver high-quality solutions.

Responsibilities

• Translate business features and requirements into detailed Salesforce user stories, technical tasks, and acceptance criteria.
• Lead backlog refinement, sprint planning, and story grooming sessions with development teams.
• Serve as the primary liaison between Product, Business, Architecture, QA, and Engineering teams.
• Own end-to-end story development, ensuring requirements are complete, actionable, and aligned with business goals.
• Proactively identify and manage cross-functional dependencies, risks, and delivery blockers.
• Provide functional and technical guidance to Salesforce development teams throughout the delivery lifecycle.
• Partner with stakeholders to ensure solutions support healthcare workflows, provider engagement, member experience, care management, and regulatory requirements.
• Support UAT, release planning, and production deployments.

Requirements

• 8-10 years of Salesforce experience, including Product Owner, Business Analyst, or Solution Delivery roles.
• Working as a Technical Product Owner or Lead Salesforce Functional/Technical Analyst.
• Strong expertise in Salesforce Health Cloud, Service Cloud, and platform capabilities.
• Experience with Salesforce integrations, Omni studio, APIs, data migration, security model, Flows, and Lightning components.
• Strong understanding of Agile/Scrum methodologies and backlog management.
• Proven ability to independently decompose features into end-to-end development stories and drive delivery execution.
• Salesforce Billing Experience: 8-10 Years

Preferred Qualifications

• Healthcare payer or provider industry experience.
• Knowledge of care management, population health, provider engagement, member services, claims, or clinical workflows.
• Experience with MuleSoft, Azure integrations, and enterprise healthcare ecosystems.
• Salesforce certifications such as Health Cloud, Administrator, Business Analyst, or Product Owner certifications.

Success Profile

• Independently convert approved features into complete development-ready stories.
• Lead technical refinement and team enablement activities.
• Resolve questions, dependencies, and blockers with minimal oversight.
• Improve sprint readiness, delivery predictability, and team productivity.
• Enable Product Management to focus on strategy, stakeholder alignment.

Pay

The expected compensation for this role ranges from $80,000 to $158,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.

Benefits

Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.