Salesforce Product Owner

Key Responsibilities

- Own and manage the Salesforce product roadmap, aligning business objectives with technical capabilities. - Gather, analyze, and prioritize business requirements from stakeholders and convert them into well-defined user stories and acceptance criteria. - Serve as the primary liaison between business teams, Salesforce developers, architects, QA, and project management teams. - Prioritize and maintain the product backlog, ensuring delivery of high-value features. - Lead sprint planning, backlog grooming, sprint reviews, and product demonstrations. - Collaborate with cross-functional teams to deliver scalable Salesforce solutions using Agile/Scrum methodologies. - Drive continuous improvement by identifying opportunities to optimize Salesforce processes and user experience. - Monitor product performance, adoption, and KPIs to support business objectives. - Coordinate user acceptance testing (UAT) and ensure successful production releases. - Stay current with Salesforce platform enhancements and recommend new features that add business value.

Required Qualifications

- Bachelor's degree in Computer Science, Information Systems, Business, or a related field. - 8+ years of overall IT experience with at least 4+ years as a Salesforce Product Owner, Product Manager, or Business Analyst. - Strong experience with Salesforce Sales Cloud and Service Cloud. - Hands-on experience managing Salesforce product backlogs and Agile delivery. - Strong knowledge of Salesforce platform capabilities, workflows, reports, dashboards, and automation. - Experience writing user stories, acceptance criteria, and managing priorities using Jira, Azure DevOps, or similar tools. - Excellent communication, stakeholder management, and leadership skills. - Experience working with cross-functional and distributed teams.

Pay

- $60.00 - $80.00 per hour