Salesforce Manager [Pharma & Life Science]

About the role

PwC, a leading business application consulting firm, specializes in consulting services for a variety of business applications. Our consultants analyze client needs, implement software solutions, and provide training and support to help clients optimise operational efficiency.

Responsibilities

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Requirements

• Minimum Degree Required: Bachelor's Degree
• Minimum Year(s) of Experience: 5 years
• Preferred Qualifications: Master's Degree in Computer and Information Science, Management Information Systems, or related field
• Preferred Certifications: One or more of the following Salesforce.com certifications: Certified Administrator, Certified Developer, or Certified Sales/Service Consultant

Qualifications

• Demonstrates proven extensive knowledge levels and acumen specific to understanding underlying client business problems and developing Salesforce technology-enabled solutions that addresses the needs of large organizations.
• Demonstrates proven extensive knowledge levels and success in roles assisting large organizations with improving the performance of their Sales, Service, Marketing, R&D, IT, and Operations business units.
• Demonstrates proven extensive knowledge and success as a team leader, including supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation.
• For roles within Financial Services, prior experience in Financial Services preferred; for roles within Pharma & Life Sciences Industry Advisory, prior experience in Pharma & Life Sciences industry preferred.
• Demonstrates proven success and extensive abilities to learn and perform in functional and technical capacities, which includes leading and/or facilitating teams to develop client proposals, leveraging extensive business development and relationship management know-how; identifying and addressing client needs; writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management; software configuration, Mobile solutions, Apex coding, or Visualforce coding experience in Salesforce.com and/or Veeva; system application implementations, software configurations, or other related coding in the following technological product suites; Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications; third-party integrations and functionality and impact of these integrations; utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; producing deliverables within a diverse, fast paced environment, collaborating effectively across global teams and juggle multiple projects and initiatives simultaneously.

Skills

• Software configuration, Mobile solutions, Apex coding, or Visualforce coding experience in Salesforce.com and/or Veeva;
• System application implementations, software configurations, or other related coding in the following technological product suites; Salesforce.com, SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications;
• Third-party integrations and functionality and impact of these integrations;
• Utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality;
• Producing deliverables within a diverse, fast paced environment, collaborating effectively across global teams and juggle multiple projects and initiatives simultaneously.

Benefits

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Equal Opportunity Employer

PwC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

Los Angeles County Fair Chance Ordinance for Employers

For those impacted by the Los Angeles County Fair Chance Ordinance for Employers, arrest or conviction records will be considered for Employment in accordance with these laws.

Experience PwC

Learn more about how we work: https://pwc.to/how-we-work

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