Sales Territory Manager

About the Role

Build trusted relationships with veterinary professionals to support compassionate aftercare for families during difficult moments. As a Veterinary Relationship Manager at Gateway Services, you'll become a trusted advisor to veterinary clinics, helping them strengthen their businesses while delivering exceptional experiences to pet families. This role involves managing and growing an established portfolio of veterinary partnerships across your assigned territory, with approximately 80–90% travel.

Responsibilities

• Manage and grow an established portfolio of veterinary partnerships.
• Conduct regular customer visits, strategic business reviews, and service consultations.
• Identify opportunities to expand existing customer relationships.
• Act as a trusted advisor by understanding each customer's business and recommending solutions that support their success.
• Partner closely with Business Development Managers to ensure seamless onboarding of new customers.
• Build and maintain customer activity using CRM technology (e.g., Salesforce, HubSpot).
• Achieve or exceed customer retention, revenue growth, and activity objectives.
• Represent Gateway at veterinary conferences, networking events, and industry trade shows.

Your First Year

• Become the trusted relationship manager for your assigned veterinary partners.
• Strengthen customer engagement and satisfaction across your territory.
• Expand Gateway's services within existing customer accounts.
• Consistently achieve customer retention and revenue objectives.
• Build lasting partnerships that contribute to Gateway's continued growth.

Requirements

• 3+ years of account management, customer success, or consultative B2B sales experience.
• Proven success building and growing long-term customer relationships.
• Experience managing a geographic sales territory.
• Strong communication, presentation, and consultative selling skills.
• Experience using Salesforce, HubSpot, Microsoft Dynamics, or similar CRM platforms.
• Veterinary, healthcare, medical device, pharmaceutical, or related industry experience is an asset.
• Valid driver’s license and willingness to travel 80–90% throughout the assigned territory.

Top Performer Profile

• Passionate about building meaningful customer relationships.
• Naturally earns trust and credibility.
• Enjoys being in the field with customers.
• Takes ownership of territory and results.
• Proactive, organized, and customer-focused.
• Looking to build a long-term career with an industry leader.

Benefits

• $800/month vehicle allowance.
• Business expense reimbursement.
• Company laptop and mobile technology.
• Medical, dental, and vision coverage.
• 401(k) Retirement Savings Plan with employer matching contributions.
• Company-paid life insurance.
• Company-paid long-term disability.
• Employee Assistance Program and Gateway CarePath.
• Health Savings Account option for eligible High Deductible Health Plan participants.
• Flexible Spending Accounts.
• Pet Insurance.
• Paid vacation and company holidays.

Pay

Up to $75,000 base salary + performance incentives. Total compensation potential up to $110,000.

Schedule

• Field-based position with approximately 80–90% travel.
• Frequent travel to veterinary hospitals, customer locations, conferences, and networking events.
• Occasional evening or weekend work for conferences and industry events.

Location: Virginia