Sales Team Coordinator | ON-SITE

• Work Location: 508 S D Road, Giltner, Nebraska 68841 – full-time, on-site position. Not remote or hybrid.
• Schedule: Full-time, generally 44–50 hours/week, Monday–Friday. Saturday, early-morning, evening, or additional hours may occasionally be required due to customer deadlines, travel, trade shows, events, demonstrations, seasonality, or increased workload. Some scheduling flexibility available with management approval.
• Travel: Some business travel required, including customer visits, trade shows, agricultural events, equipment demonstrations, training, sales meetings, dealer visits, and other company activities. May involve early mornings, evenings, weekends, or overnight stays. Amount and location vary based on needs and season.

About the Role

Bish Enterprises is seeking a proactive, organized, and customer-focused Sales Team Coordinator to support and coordinate the daily activities of our sales team. This is a hands-on sales support, customer service, and people-coordination position. The employee will help organize priorities, monitor assignments, follow up with team members, coordinate communication, and make sure sales-related tasks continue moving forward. The Sales Team Coordinator serves as a central point of communication between sales representatives, customers, management, and other departments.

Sales Team Coordination

• Helping communicate daily and weekly priorities to members of the sales team.
• Tracking sales-related assignments, deadlines, customer commitments, quotes, orders, and follow-up activities.
• Contacting team members for updates, missing information, and task completion.
• Reminding team members of deadlines, meetings, customer commitments, and required follow-ups.
• Making sure assigned tasks have a clear owner, deadline, and next step.
• Following up when work is incomplete, overdue, unclear, or missing.
• Helping organize and facilitate sales meetings.
• Preparing meeting agendas, notes, action items, assignments, and follow-up lists.
• Monitoring progress on action items discussed during meetings.
• Helping keep sales representatives aligned with company priorities and customer expectations.
• Identifying stalled opportunities, communication gaps, workload conflicts, or missing information.
• Escalating repeated delays, unresolved problems, or serious concerns to management.
• Helping maintain consistent use of the company’s CRM, calendars, sales procedures, and reporting systems.
• Assisting with onboarding and training coordination for new sales team members.
• Helping organize training materials, system access, schedules, meetings, and follow-up activities.

This role includes meaningful people coordination and day-to-day oversight of sales activities. The employee may provide direction, follow-up, and accountability to members of the sales team. However, final authority regarding hiring, termination, compensation, formal discipline, and major personnel decisions remains with company management unless otherwise assigned.

Customer Service and Communication

• Answering customer phone calls, emails, and other inquiries in a friendly and professional manner.
• Gathering the information needed to understand the customer’s request.
• Directing technical, pricing, warranty, service, or product questions to the appropriate team member when necessary.
• Following up with customers regarding quotes, orders, availability, appointments, delivery information, and next steps.
• Providing customers with accurate information based on approved company materials and pricing.
• Communicating delays, changes, and updates clearly and promptly.
• Documenting customer commitments and making sure promised follow-ups are completed.
• Assisting with customer concerns by gathering information and coordinating with the appropriate department.
• Following customer issues through until they are resolved or transferred to the correct person.
• Representing Bish Enterprises professionally when communicating with customers, vendors, dealers, visitors, and industry contacts.

Quotes, Orders, and Sales Support

• Preparing customer quotes, proposals, product information, and sales documents using company templates and approved pricing.
• Reviewing documents for accuracy and completeness before they are sent.
• Receiving customer orders and accurately entering the required information into company systems.
• Confirming customer contact information, products, pricing, delivery details, payment requirements, and other order information.
• Monitoring open quotes and orders to help prevent missed deadlines or incomplete tasks.
• Coordinating with production, parts, service, shipping, accounting, marketing, and other departments.
• Checking order status and identifying possible delays or missing information.
• Communicating order updates to the appropriate sales representative, customer, or manager.
• Scheduling customer calls, meetings, demonstrations, appointments, and follow-ups.
• Maintaining sales calendars and communicating scheduling changes.
• Assisting with preparation for trade shows, customer visits, sales meetings, and equipment demonstrations.

CRM, Reporting, and Administrative Support

• Entering and maintaining customer, lead, quote, order, and follow-up information in the company’s systems.
• Keeping customer contact information, notes, deadlines, sales stages, and next steps complete and current.
• Preparing regular sales reports using information from the CRM, spreadsheets, and other company systems.
• Organizing information clearly for management and the sales team.
• Highlighting overdue follow-ups, open quotes, customer concerns, order issues, and other items requiring attention.
• Completing data entry, filing, document preparation, and record organization.
• Maintaining commonly used sales materials, templates, documents, and office supplies.
• Helping improve sales coordination procedures, tracking systems, and internal communication.

Independence and Accountability

The successful candidate must be able to work independently after receiving appropriate training. The employee will be expected to:

• Keep track of assigned tasks and deadlines.
• Follow up without needing repeated reminders.
• Ask questions when instructions or information are unclear.
• Identify routine problems and take reasonable action to solve them.
• Find the correct person or resource when assistance is needed.
• Communicate delays, mistakes, or concerns promptly.
• Keep management informed about important customer, sales, or team issues.
• Address incomplete work professionally and respectfully.
• Balance being supportive with maintaining clear expectations.
• Work confidently with different personalities and communication styles.

This position may not be a good fit for someone who requires constant step-by-step direction for routine work or who is uncomfortable following up with coworkers about incomplete assignments.

Required Qualifications

• Ability to work full-time and on-site at the Bish Enterprises office in Giltner, Nebraska.
• Reliable transportation and the ability to commute consistently to the Giltner office.
• Willingness and ability to travel for company business when required.
• Valid driver’s license and acceptable driving record when driving is required.
• Strong verbal and written communication skills.
• Friendly, patient, and professional customer-service skills.
• Ability to communicate clearly by phone, email, video call, and in person.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, deadlines, customers, and team follow-ups.
• Ability to accurately enter and maintain information in computer systems.
• Ability to learn and follow company sales, quoting, order, and customer-service processes.
• Ability to work independently after receiving training.
• Ability to follow through on tasks without repeated reminders.
• Ability to recognize problems, ask appropriate questions, and find practical solutions.
• Ability to work cooperatively with employees from different departments.
• Ability to remain calm and professional when priorities change or customers are frustrated.
• Ability to maintain confidential customer, employee, and company information.

People Coordination and Leadership Skills

• Ability to coordinate the daily work of the sales team members.
• Ability to clearly communicate assignments, priorities, deadlines, and expectations.
• Ability to follow up professionally when tasks or customer commitments are incomplete.
• Confidence asking team members for updates and required information.
• Ability to document responsibilities, deadlines, decisions, and next steps.
• Ability to lead or help facilitate sales meetings.
• Ability to identify when work is delayed, unclear, duplicated, or missing.
• Ability to address routine accountability concerns professionally.
• Ability to escalate serious or repeated issues to management.
• Ability to balance supporting team members with maintaining clear expectations.
• Ability to work with different personalities and communication styles.
• Ability to keep people organized and aligned without waiting for management to intervene in every situation.

Computer Skills

The employee must be comfortable using:

• Microsoft Outlook, Microsoft Word, Microsoft Excel
• Online calendars
• Customer relationship management systems
• Video meeting platforms
• Web-based business software
• Printers, scanners, telephones, and standard office equipment

The employee should be able to:

• Write clear and professional emails.
• Create, edit, save, and organize documents.
• Schedule meetings and manage calendar invitations.
• Enter data accurately.
• Sort and filter information in Excel.
• Use simple Excel formulas.
• Prepare small spreadsheets and basic reports.
• Create clear lists of assignments, owners, deadlines, and next steps.
• Learn new software with reasonable training.
• Perform basic office-equipment troubleshooting, such as reconnecting equipment or clearing a printer paper jam.

Preferred Qualifications

• Previous experience coordinating employees, teams, or sales activities.
• Experience using a CRM system.
• Experience with quoting, order entry, or sales documentation.
• Experience in agriculture, manufacturing, equipment sales, or a related industry.
• Familiarity with basic Excel functions beyond data entry.