Sales Support Specialist II (Cox Fleet)

About the role

The Sales Support Specialist II provides courteous, accurate, and efficient support for all trailer sales activities, ensuring a positive experience for both internal and external customers. This role supports multiple branch personnel and assists with related rental functions and administrative tasks. This is an on-site role and the shift for this position is Monday through Friday from 8:00 AM to 4:30 PM.

Responsibilities

• Ensure a professional and positive company presentation with customers, suppliers, and employees
• Generate all bookings for the trailer sales team utilizing the Great Dane system
• Generate initial discount and special pricing requests for the trailer sales team utilizing the Great Dane system
• Manage Great Dane orders by tracking and updating order status, maintaining accurate records, and coordinating with sales and administrative teams to ensure complete documentation, accurate sales files, and timely invoicing
• Oversee and track delivery of new and used equipment, coordinating logistics, maintaining accurate records, and ensuring timely and successful completion
• Generate LPOs for freight and other transportation-related expenses
• Participate in weekly and annual sales meetings as required or assigned
• Participate in vendor and product training sessions when offered
• Develop knowledge and understanding of product specifications, features, and benefits across all product lines
• Perform other duties as assigned by the Supervisor of Administration

Qualifications

• Minimum of 5 years of experience in a related field (general office experience); or a High school diploma/GED with 3 years of experience in a related field; or an AS/AA degree, BS/BA degree or certification in a related discipline
• Strong interpersonal skills with the ability to build relationships at all levels of the organization

Skills

• Highly organized with strong attention to detail
• Proficient in Microsoft Office applications, including Excel and Word
• Ability to support pricing and margin expectations while meeting customer requirements
• Effective time management and strong self-motivation skills
• Basic understanding of negotiation, strategic planning, marketing, and problem resolution

Pay

USD 20.10 - 30.10 per hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Schedule

This is an on-site role and the shift for this position is Monday through Friday from 8:00 AM to 4:30 PM.