Sales Support Representative

Make an Impact With Us At Vallourec, we are seeking individuals whose passion and dedication match the strength and resilience of the steel we produce. As a Sales Support Representative, you will play a vital role in supporting our sales strategy, strengthening customer relationships, and ensuring seamless coordination between customers, manufacturing, and sales teams. This position is critical to driving revenue growth, delivering exceptional customer service, and supporting the successful execution of customer orders throughout the sales cycle. Your Role at a Glance Receive customer inquiries, establish pricing in accordance with company policy, and prepare timely quotations and tender proposalsFollow up on quotations and tenders to secure orders and provide market feedback to management and outside sales teamsDevelop and maintain strong relationships with distributors and end-user customers to promote Vallourec products and servicesPerform accurate order entry and contract review to ensure customer requirements are properly documented and fulfilledServe as a liaison between customers, outside sales teams, and manufacturing throughout the sales cycleCoordinate delivery schedules and support active orders to ensure customer satisfactionAssist Sales Management with forecasting, reporting, process improvements, and achievement of business targetsSupport accounts receivable activities to ensure adherence to contractual payment termsMaintain sales documentation, controlled records, standard operating procedures, and work instructionsParticipate in continuous improvement initiatives and support company Quality, Health, Safety, and Environmental (QHS&E) programs What Sets You Apart We're looking for individuals who bring the right mix of experience, mindset, and motivation: Bachelor's Degree in Business Administration, Marketing, Communications, or a related field preferred3+ years of sales support experience within the tubular manufacturing, OCTG, or distribution industry may be considered in lieu of a degreeStrong written, verbal, analytical, and interpersonal communication skillsProven ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environmentDemonstrated problem-solving and decision-making capabilitiesExperience presenting information and communicating effectively with customers, vendors, and internal stakeholdersSAP and ERP system experience preferredProficiency with Microsoft Office applications, including Outlook, Word, and ExcelStrong organizational skills with attention to detail and accuracy What Powers Your Performance Success in this role is driven by a strong mix of personal ownership, collaboration, and continuous improvement. We value team members who: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topicsCommunicate clearly and constructivelyCollaborate effectively and contribute to team successAble to deal with frequent change, delays, or unexpected events. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on timeTake accountability and show initiative in their workDemonstrate reliability and pride in performancePrioritize safety and act with awarenessEmbrace feedback and use it to growMaintain high attention to detailDrive continuous improvement and challenge the status quoSupport and develop others through shared learning How We Support Your Success We're committed to helping you thrive on the job and beyond. That's why we offer a collaborative culture where your ideas drive real change, and career mobility within a stable, essential industry. To support your growth and well-being, we also provide a comprehensive and competitive benefits program, including: Medical, Dental, and Vision CoverageCompany-Paid Life Insurance & Short/Long-Term DisabilityProfit Sharing: Up to 4%401(k): Company Match 4.5% with No Vesting PeriodPaid Parental Leave for Birthing and Non-Birthing Parents, Including AdoptionsPaid Holidays: 10 Days Plus 1 Personal Floating HolidayPaid Vacation TimePerformance-Based Bonus ProgramTuition Reimbursement Safety isn't negotiable, it's who we are. Every spark, every shift, and every decision is guided by a commitment that goes well beyond compliance. We don't cut corners; we set the standard. That means clear expectations, continuous training, and shared accountability at every level. Protecting our people is more than a priority, it's a promise we make to every colleague, every day.