Sales Support Representative

Shroff Travel is recruiting a Sales Support Representative to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations. This is a full-time, 100% remote role open to candidates throughout the United States.

Responsibilities

• Support lead follow-up, customer requests, CRM updates, quotes, scheduling, and sales handoffs connected to air tickets, tours, travel products, reservations, customer service, sales support, and travel operations.
• Research or qualify assigned prospects using approved criteria and record relevant business information.
• Coordinate follow-up emails, calls, meetings, demos, or handoffs for sales representatives across ticketing, tours, and travel sales.
• Prepare quotes, proposals, account summaries, pipeline reports, or sales-support materials using approved information.
• Track open follow-ups, stalled opportunities, missing information, and next actions while supporting ticketing, tours, and travel sales.
• Support recurring pipeline and activity reporting and help keep sales records complete and current.

Requirements

• Strong organization, customer communication, follow-up, and data-entry skills.
• Comfort using CRM systems, spreadsheets, email, calendars, and sales-support tools.
• Ability to manage a high volume of leads or follow-up tasks without losing documentation.
• Professional communication and clear handoffs to sales or account teams.
• Attention to detail when handling contact, opportunity, pricing, or pipeline information.
• A pre-employment background check is required.

Pay

$61,000 - $70,000 per year

Schedule

• Full-time
• 100% remote (United States)