Sales Support Manager

YOUR ROLE AT SIXT

You support the Inside Sales team by leading, coaching, and managing workload distribution and performance
You manage and improve processes for account setup, customer onboarding, billing coordination, documentation, reporting, and sales support
You liaise as a systems expert, ensuring accuracy and consistency across Cobra, Salesforce, Highway, DocuSign, and other platforms
You maintain strong Salesforce and system discipline, keeping account data, activities, billing status, and customer records accurate and up to date
You receive and resolve client and account-related requests efficiently by partnering with internal teams including Pricing, Credit, Receivables, Legal, Implementation, Operations, and Sales
You assist with leadership visibility around open requests, team workload, turnaround times, reporting needs, process gaps, and key support priorities

SKILLS MATTER

• Experience: 3–5 years of experience in inside sales, sales support, sales operations, account management, customer success, or a related commercial support function, with prior team lead or people management experience preferred
• Educational background: Internal candidate with strong knowledge of SIXT systems, processes, and workflows, and authorized to work in the United States without sponsorship
• Technical proficiency: Comfortable with Cobra, Salesforce, Highway, DocuSign, Excel, Outlook, PowerPoint, Teams, and reporting tools; Power BI experience is a plus
• Soft skills: Strong leadership, ownership mindset, organization, process orientation, and clear professional communication
• Commitment to excellence: Proactive, accountable, detail-oriented, and able to manage multiple priorities and cross-functional tasks
• Additional skills: Commercially minded, sales-oriented, and strong at problem solving in fast-paced environments

WHAT WE OFFER

• Comprehensive Health Insurance
• Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
• AI at your fingertips: Access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work
• Paid Time Off & Sick Leave: Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
• Exclusive Employee Rentals: Leverage special rental discounts exclusive to employees, offering great savings for you and your family
• Self-Motivation & Reliability: Work autonomously, take full ownership of your projects, and consistently deliver results with a proactive, dependable mindset

ABOUT US

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.