Sales Support Assistant, KSHB

About the role

KSHB in Kansas City is seeking a Sales Support team member to join the sales department. This role will provide essential support to the sales team, manage client relationships, and assist in driving revenue growth.

Responsibilities

• Contact clients as needed regarding ad materials, pricing, billing or special upsell opportunities.
• Input ads into the ad order system.
• Aid in collecting and composing ad copy, maintaining the account base, and ensuring high customer service.
• Work closely with order entry, traffic, and layout teams to ensure clients' advertising schedules are met.
• Calculate and communicate rate packages to clients and prospects.
• Assist the Sales Manager on special project details, including production schedules, rate authorizations, and communications.
• Facilitate and process sales presentations.
• Generate sales reports.
• Identify and correct any billing errors or issues before the end of the month.
• Correctly input client billing adjustments within the same month as disputes are identified.
• Attend sales training and planning meetings.
• Research problems that arise with accounts and troubleshoot to reach satisfactory conclusions for the property and the customer.
• Handle daily general clerical functions such as filing, answering phones, creating correspondence, and calculating rates to quote to customers.
• Arrange and distribute various advertising materials and sales reports to the appropriate areas in a timely manner.
• Provide exemplary customer assistance.
• Adhere to company policy and assigned standards of performance.
• Perform other duties as assigned.

Requirements

• A high school diploma or equivalent is required.
• Generally 2+ years of experience in administrative or sales support or a related field is preferred.

Qualifications

• Strong customer service skills.
• The ability to read, analyze, and interpret sales demographics information and creative layouts.
• The ability to generate reports, business correspondence, and presentations.
• Effective communication skills and the capability to respond to questions from managers, colleagues, and customers.
• The ability to calculate figures related to the advertising rate packages.
• Proficiency in using Microsoft Office (Excel, Word, Outlook).
• The ability to learn new software programs such as ad order entry and customer relations management software.
• Good organizational skills and the ability to meet deadlines.
• The capability to communicate and work as a team player both internally and externally.

Benefits

As a current Scripps employee, please apply through our internal career site at Worklife > My Info > View Open Positions at Scripps.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on the schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Skills

Not specified in the job posting.

Location

Kansas City offers a blend of Midwestern charm and big-city amenities, including world-famous barbecue, vibrant jazz heritage, and passionate sports culture. The city is home to the Super Bowl champion Kansas City Chiefs and the World Series champion Kansas City Royals. Kansas City boasts a thriving arts scene with the Nelson-Atkins Museum of Art, the Kauffman Center for the Performing Arts, and the historic Country Club Plaza shopping district. With a growing tech sector, excellent schools, and a welcoming atmosphere, Kansas City provides an exceptional quality of life for professionals and families alike.

Company Commitment

At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We strive to create an inclusive environment where employees, our audiences, and other stakeholders feel valued and inspired to reach their full potential and connect with each other. To achieve this, we aim to understand and embrace the values and perspectives of those around us. By fostering a respectful workplace where everyone feels a sense of belonging and connection, we will strengthen the connections that drive positive business impact and align with our core purpose.

About Scripps

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences, and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its motto is: “Give light and the people will find their own way.” As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.