Sales Specialist

About the role

As a Senior Sales Associate, you play a key role in delivering exceptional experiences for pets and pet parents while supporting the success of the Pet Care Center.

Responsibilities

• Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Support a safe, clean, and welcoming environment for pets, pet parents, and partners.
• Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
• Mentor and support new and junior associates, reinforcing best practices and store standards.
• Assist with merchandising and inventory activities, including restocking, recovery, and presentation.
• Assist with opening and closing procedures as assigned.
• Support store leadership with operational tasks and special projects.
• Help resolve customer concerns and escalate issues appropriately when needed.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Skills

• Knowledge of pet care and nutrition.
• Ability to provide knowledgeable, compassionate service.
• Effective selling and service behaviors.
• Strong leadership and mentoring abilities.
• Ability to handle customer concerns and escalate issues.

Benefits

See here for details on Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO.

Pay

$15.00

Schedule

Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Company Information

Explore Our Company

• Veterinary Careers Start Here
• Considering a new Veterinary Practice
• A new lens on Corporate Medicine
• Finding the Perfect Veterinary Position
• Training Careers Overview
• Autonomous Medicine Empowers Veterinarians
• Life @ Work: Vetco Total Care Hospitals
• Seven Ways Vetco Total Care Works for Veterinarians
• Practicing Autonomous Medicine
• Let's Talk: Noncompete Agreements
• It's your move! Transition from hospital relief to full time
• Grooming Careers Overview
• Women's History Month & International Women’s Day
• Veterinarian Journey
• From Lameness to Recovery: A Young Yorkie's Comeback Story
• Vetco Total Care Hospitals
• Relief Veterinarian Opportunities
• PACKS Vet Student Externship
• PACKS Early Career Mentorships