Sales Specialist

Customer Experience & Sales

• Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Support a safe, clean, and welcoming environment for pets, pet parents, and partners.

Operations & Merchandising

• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.

Leadership Support

• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Aid management with escalated customer concerns and operational needs.

What You Bring

• Experience & Skills:
  • 1+ years of retail experience, preferably in a specialty retail environment.
  • Passion for animals and knowledge of pet care preferred.
  • Strong communication, interpersonal, and customer service skills.
  • Proven ability to multitask and thrive in a fast-paced environment.
  • Strong problem-solving skills and professionalism in handling customer concerns.
  • Basic math skills and experience handling cash and transactions.

Essential Functions & Work Environment

• The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Pay Range

Salary Range: $17.00 - $25.00
Start Rate: $17.00

Company Information

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