Sales Specialist

About the role

Petco is dedicated to improving lives by focusing on the needs of pets and pet parents. Our core values emphasize the importance of protecting and empowering pets, fostering connections and bonds, and owning and committing to our mission.

Responsibilities

• Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Support a safe, clean, and welcoming environment for pets, pet parents, and partners.
• Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
• Foster a collaborative, inclusive team environment where partners support one another.
• Assist customers in selecting products and services that best meet their pets' needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising and inventory activities, including restocking, recovery, and presentation.
• Absorb and support new and junior associates, reinforcing best practices and store standards.
• Assist with opening and closing procedures as assigned.
• Help resolve customer concerns and escalate issues appropriately when needed.

Requirements

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Skills

• Customer service skills.
• Problem-solving skills.
• Math skills.

Benefits

See here for details on Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO.

Pay

$15.00 per hour

Schedule

Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Why You’ll Love It

Opportunities to build leadership skills and grow your career.

A collaborative, inclusive team culture.

The chance to make an impact every shift.

Start Rate: $15.00

Petco Animal Supplies, Inc. is an Equal Opportunity Employer.