Sales Specialist

About the role

The Gig… As a Sales Specialist, you will support our sales team working with customers and internal teams. You will help drive account success through customer communication, and cross-functional coordination, while ensuring accuracy and efficiency across all sales support activities.

Responsibilities

• Maintain knowledge of TSS products, pricing, policies, and procedures to support customer needs
• Participate in customer presentations and support meetings as needed
• Provide ongoing account maintenance and daily support for assigned customers
• Process and submit sales orders and reports in Salesforce, QuickBooks, and NetSuite
• Partner with field sales and commercial teams to support customer growth and satisfaction
• Maintain organized and structured workflows for tracking customer activity and sales processes
• Couple with internal teams including sales, design, and production to meet customer expectations
• Support trade shows and events as a representative of TSS when needed
• Utilize CRM tools to manage activities, opportunities, and reporting
• Ensure compliance with company policies and applicable regulations

Qualifications

• Experience with Salesforce, QuickBooks, and NetSuite desired
• Minimum of 2 years of experience in sales support, sales, marketing, or business-related roles
• Proficiency with Microsoft Office applications
• Prior experience in the car wash or industrial equipment industry, preferred
• Strong communication and relationship-building skills
• Ability to work cross-functionally and support multiple stakeholders
• Exceptional organizational and time management skills
• Strong attention to detail and analytical mindset