Sales Specialist

About the role

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

Customer Engagement

• Negotiate and close sales through personalized interactions and product expertise
• Build and nurture customer relationships to foster brand loyalty
• Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement
• Manage end-to-end transitions for Order to Delivery Management, including financing/leasing applications and monitoring application status, submitted documents, and vehicle readiness
• Guide customers through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products, and ensuring the overall purchase and financing process is smooth
• Handle registration and facilitation of payment due at signing
• Coordinate customer support with Lucid Financial Services and Delivery teams as required

Transaction Facilitation (Desking)

• Manage end-to-end transitions for Order to Delivery Management: Support customers with financing/leasing application and Monitor application status, submitted documents and vehicle readiness
• Successful Delivery: Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products and ensuring the overall purchase and financing process is smooth
• Handle registration and facilitation of payment due at signing
• Cook up customer support with Lucid Financial Service and Delivery teams as required

Qualifications

• 2+ years of relevant sales professional experience in commission-based environment, including building and managing a customer pipeline
• Retail automotive sales and desking experience highly desired
• Availability to work flexible hours including weekends, evenings, and holidays in a retail environment
• Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience
• Proven track record of achieving individual sales goals
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
• Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information
• Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge and adaptability
• Demonstrated perseverance, grit, and the ability to prioritize long-term goals over short-term rewards, consistently exhibiting resilience and determination in overcoming challenges
• Keen understanding of automotive market dynamics, financial principles, and industry trends, enabling informed decision making for our customers
• Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency
• Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking
• Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers
• Passionate about electric vehicles and the premium vehicle market
• Bachelor’s degree or equivalent work experience preferred. High school or GED required
• Ability to coordinate and facilitate customer test-drives
• Ability to travel as needed for events
• Proficiency in English; knowledge of a secondary language is a plus
• Physical capacity to stand for extended periods and perform tasks like twisting, bending, squatting, and reaching, with or without reasonable accommodation
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Ability to obtain appropriate state DMV licensing, where applicable

Compensation & Benefits

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.

Candidate Data Privacy

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

Application Instructions

To apply, please visit our careers page and submit your resume and cover letter.