Sales Specialist

About the role

The primary goal is to promote and sell the organization's products and services within an assigned area, meeting or exceeding sales targets.

Responsibilities

• Acts as a liaison between customers, plants, and affiliates to resolve commercial and business-related issues.
• Coordinates pre-production activities including processing orders, quoting pricing, developing new product schedules, coordinating tooling, ensuring part readiness, etc.
• Affords assistance with program timing and related activities including design changes, build out of vehicles, part number changes, obsolescence claims, and packaging approvals.
• May lead improvement activities with plants regarding delivery performance.
• Interacts with and acts as a liaison between customers, DENSO plants, affiliates, and DNJP regarding customer requirements and capacity issues.
• Works with production control as needed.
• Coordinates production parts approval process (PPAP) schedule and ensures launch preparedness by managing late design changes and ensuring plants meet delivery targets.
• Follows up and assists in resolving accounts receivable related issues.
• Ensures accuracy and completion of all related paperwork (purchase orders, airfreight bills, etc.).
• Builds and maintains relationships with internal and external customers to address and resolve daily issues, gather information, focus on customer and competitor trends, and relay pertinent information back to management.
• Maintains related information and completes variance analysis.
• May assist in developing sales plans for existing customers and in identifying potential and/or future business opportunities.
• Works closely with quality engineering in supporting and resolving quality related issues.
• Works closely with materials management, production control, and plant personnel in product phaseout activities.
• Works to ensure no obsolescence.
• Assists in cost analysis, tracking, and coordination activities as required.
• Assists plants in investigating value-added (VA) opportunities and obtaining customer approval of process and design changes related to cost saving efforts.
• Maintains and updates annual percentage rate (APR) parts lists.
• Assists in negotiating internally and externally regarding pricing, costs, and timing.
• Assists in negotiating pricing and cost reductions with DENSO plants and DNJP on behalf of the customer.
• Negotiates directly with customers on cost-related issues.
• Negotiates internally with plants on the timing of parts releases.
• May assist in compiling, preparing, and reviewing request for quotation (RFQ) materials and related information.
• Follows up on, summarizes, and ensures adherence to internal processes and procedures.
• Ensures plants and manufacturing contacts are appraised of quotations and may explain pricing, tooling price, and approved pricing strategy to the customer.

Qualifications

• Bachelor's degree in business, engineering, or related field
• 0-3 years of relevant experience

Skills and Abilities

• In-depth knowledge of the internet and explorer applications to retrieve and post data and research information.
• Written and verbal communication skills and presentation skills.
• Ability to communicate with internal and external customers on issues of moderate to considerable importance, up to and including senior management.
• Customer service skills.
• Ability to promote and support a service-oriented environment.
• Demonstrated problem solving skills.
• Analytical skills with an ability to gather and analyze data.
• Negotiation skills.
• Ability to defend position strongly while keenly aware of the need to maximize benefits for all sides.
• Proficiency in Microsoft Office products such as Word, Excel, and PowerPoint.

Benefits Summary

• Medical, Dental, Vision, Prescription Drug plans
• 401K with 4% Company Match
• Vacation/PTO and 13 paid Holidays
• Bonus Program
• FSA/HSA and Dependent Care Programs
• Company provided Life, Disability, ADD, and Business Travel Insurance
• Variety of No Cost Wellness & Chronic Condition Management Programs
• Variety of Optional Insurance programs such as legal, identity theft, critical illness, etc.
• Tuition Reimbursement
• Career Development and Ongoing Training
• Employee Assistance Program
• Employee Spotlight and Recognition Program
• Volunteer Opportunities
• Onsite Fitness Center (vary by location)
• Cafeteria and food markets (vary by location)
• Onsite Health Clinic and Pharmacy (vary by location)
• Annual Salary: $70,000 - $87,000