Sales Specialist

Responsibilities

• Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities experiencing non-exempt sales associate vacancies.
• Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales.
• Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture.
• Employs unique insights gained within one community’s opportunities to optimize sales in the next community assignment.
• This position will travel to communities within a specified geographic area. Assignments will vary in length and may change with little notice.
• Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high-quality daily phone and in-person sales calls that convert to move-ins.
• Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry and periodic database cleanup.
• Communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions.
• Attends daily stand-up.
• Maintains current working knowledge of relevant competition in markets where assigned.
• Provides accurate and timely move-in forecasts as requested.
• Communicates incoming residents’ needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in.
• Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.

Qualifications

• Minimum of 2 years senior living sales experience.
• Senior Living experience required.
• A proven track record of generating and closing a high percentage of qualified leads.
• Ability to effectively listen and communicate both verbally and in writing.
• Must be self-directed, able to prioritize tasks as well as have the ability to accept directives.
• Team player with industry knowledge and the ability to connect with families.
• Bachelor’s Degree in Marketing, Business, or related field preferred or equivalent combination of experience and education required.
• Strong working knowledge of technology, proficiency in Microsoft office suite, and electronic documentation.