Sales Solution Engineer - Diagnostic & Radiology

Overview

Hyland is seeking a knowledgeable and engaging Sales Solution Engineer with clinical imaging and/or PACS expertise to serve as the clinical lead for pre-sales engagements across its Enterprise Imaging platform. This role involves partnering with Sales to deliver impactful, workflow-driven demonstrations that clearly articulate clinical and technical value to healthcare organizations.

Responsibilities

• Partner with Sales on discovery, qualification, and deal strategy; act as a trusted advisor to clinical, IT, and executive stakeholders throughout the full sales cycle.
• Deliver tailored, persona-based demonstrations of Enterprise Imaging solutions that translate customer needs into clinical workflows and compelling technical use cases.
• Showcase end-to-end imaging workflows — from acquisition through interpretation, reporting, and distribution — to clearly articulate clinical and technical value.
• Lead clinical discussions on interoperability and healthcare workflows including DICOM, HL7, FHIR, and EHR integration across diverse customer environments.
• Collaborate cross-functionally with Sales, Product, and Marketing teams to continuously refine messaging, demonstrations, and competitive positioning.

Role Essentials

• Bachelor's degree in a related field or equivalent combination of education and experience, with 5+ years in PACS, clinical imaging, healthcare IT, or technical sales in a relevant industry.
• Strong knowledge of PACS, VNA, and Enterprise Imaging architectures; experience with DICOM, HL7, and FHIR standards (IHE profiles a plus).
• Demonstrated ability to develop and deliver engaging, compelling demonstrations and presentations; strong ability to translate clinical workflows into technical solutions and tell a compelling story through demos.
• Excellent written and verbal communication skills — able to speak and write with ease, clarity, and impact, adapting style to both clinical and technical audiences.
• Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment; up to 60% travel required for customer meetings, onsite demos, trade shows, and conferences.

Background

• Background as a Radiologic Technologist, PACS Administrator, or Clinical Specialist.
• Experience with enterprise imaging viewers, cloud imaging platforms, or AI-enabled imaging workflows.
• Familiarity with EHR platforms such as Epic or Cerner and their integration with enterprise imaging solutions.
• Pre-sales experience supporting complex healthcare sales cycles with clinical and executive stakeholders.
• Strong collaboration skills applied within teams and across functions; demonstrated ability to establish rapport, build trust, and gain consensus with diverse audiences.

Pay Transparency

Based on individual states' employment laws, the base salary range for this role is $125,000 – $154,000 per year, eligible for benefits and variable compensation.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

About Us

Since 1991, Hyland has been dedicated to helping our employees, customers, and partners exceed their potential with our industry-leading content services platform. Our employees embody a contagious energy and passion for what they do – whether it's helping customers succeed, elevating their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encapsulates our employee-centric culture. We support our employees to bring their best selves to work through career development resources, wellbeing programs, and innovative practices. We strive to make a significant impact on our communities by aligning our giving campaigns and programs with initiatives important to our employees.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.