Sales & Service Technician II (Field Install & Repair) (TERM)
Frontier Internet · South Haven, MI · 3 wk ago
EngineeringFull-time
About the role
Join our team and be part of something bigger. We are committed to delivering exceptional customer experiences and driving innovation in the telecommunications industry.
Responsibilities
- Manage customer relationships and provide excellent service
- Resolve customer issues and complaints efficiently
- Conduct regular home visits to maintain and enhance customer satisfaction
- Ensure timely and accurate billings
- Stay updated on industry trends and product offerings
Requirements
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work independently and manage time effectively
- Basic computer literacy
Qualifications
- Previous experience in customer service preferred
- Proven ability to resolve complex issues
- Passion for providing top-notch customer service
Skills
- Customer service skills
- Problem-solving abilities
- Time management
Benefits
- Competitive compensation package
- Health insurance options
- Paid time off
- Professional development opportunities
Pay
Compensation is commensurate with experience.
Schedule
Full-time position with flexible hours.