Jobs · Engineering · Michigan

Sales & Service Technician II (Field Install & Repair) (TERM)

Frontier Internet · South Haven, MI · 3 wk ago
EngineeringFull-time

About the role

Join our team and be part of something bigger. We are committed to delivering exceptional customer experiences and driving innovation in the telecommunications industry.

Responsibilities

  • Manage customer relationships and provide excellent service
  • Resolve customer issues and complaints efficiently
  • Conduct regular home visits to maintain and enhance customer satisfaction
  • Ensure timely and accurate billings
  • Stay updated on industry trends and product offerings

Requirements

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Ability to work independently and manage time effectively
  • Basic computer literacy

Qualifications

  • Previous experience in customer service preferred
  • Proven ability to resolve complex issues
  • Passion for providing top-notch customer service

Skills

  • Customer service skills
  • Problem-solving abilities
  • Time management

Benefits

  • Competitive compensation package
  • Health insurance options
  • Paid time off
  • Professional development opportunities

Pay

Compensation is commensurate with experience.

Schedule

Full-time position with flexible hours.

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