Sales & Service Technician II (Field Install & Repair)
Frontier Internet · Brooklyn, MI · 3 wk ago
EngineeringFull-time
About the role
Join our team and contribute to our mission of providing reliable and innovative communication services to our customers.
Responsibilities
- Manage customer relationships and provide exceptional service
- Resolve customer issues and complaints efficiently
- Ensure timely delivery of services and products
- Conduct regular follow-ups to maintain customer satisfaction
Requirements
- Bachelor's degree in Business Administration, Communications, or related field
- Minimum 2 years of experience in customer service or a related field
- Strong communication and problem-solving skills
- Ability to work independently and manage multiple tasks simultaneously
Qualifications
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office Suite
- Knowledge of industry regulations and best practices
Skills
- Customer service skills
- Problem-solving abilities
- Time management
- Adaptability
Benefits
- Competitive salary
- Paid time off
- Health insurance
- Retirement plan
Pay
Commensurate with experience
Schedule
Full-time